GPI Apollo B2B Home

Terms & Conditions

COPYRIGHT

This site and its contents are subject to copyright. The site material copyright is owned by Apollo Bicycle Company Pty Ltd, or in the case of some material, a third party. The site function and operation copyright is owned by Internet Vision Technologies.

You may view this site and its contents using your web browser and electronically copy and print hard copies of parts of this site solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site is strictly prohibited.

TRADEMARKS

This site includes registered trademarks, and other trademarks that are otherwise protected by law. Except as expressly authorised, the use or misuse of any of these trademarks is strictly prohibited.

Included Trademarks and Registered Trademarks are Trademarks of their respective owners.

DISCLAIMER

You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. This site and its contents are provided to you on "as is" basis, the site may contain errors, faults and inaccuracies and may not be complete and current.

Apollo Bicycle Company Pty Ltd makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws.

Neither Apollo Bicycle Company Pty Ltd, nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

VIRUSES

Apollo Bicycle Company Pty Ltd cannot guarantee that any file or program available for download and/or execution from or via this site is free from viruses or other conditions, which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this site, and you release Apollo Bicycle Company Pty Ltd entirely of all responsibility for any consequences of its use.

THIRD PARTY SITES

This site may contain links to third party sites. Apollo Bicycle Company Pty Ltd is not responsible for the condition or content of those sites as they are not under Apollo Bicycle Company Pty Ltd's control. You access those sites and/or use the site's products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by Apollo Bicycle Company Pty Ltd of the sites or the products or services provided on the site.

Apollo Bicycle Company Pty Ltd does not permit any linkages to this site without prior permission.

APPLICABLE LAW

This site is controlled by Apollo Bicycle Company Pty Ltd. Your use of this site is governed by, construed and enforced in accordance with the laws of Victoria, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Victoria, Australia.

This site may be accessed throughout Australia and overseas. Apollo Bicycle Company Pty Ltd makes no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.

PRIVACY

Apollo Bicycle Company Pty Ltd highly value the strong relationships we have with our customers. The collection of data at Apollo Bicycle Company Pty Ltd is being handled with full and proper respect for the privacy of our customers. The data we collect is handled sensitively, securely and with proper regard to privacy. Apollo Bicycle Company Pty Ltd does not disclose, distribute or sell the data we collect from our clients to third parties.

This site uses a feature of your web browser known as "cookies" to store information and identify you to the system while your on a session. No personal details are contained in the cookies.

To the Trade Practices Act and any equivilent state legistration, this statement constitutes the exclusive expression of warranties by the manufacturer and the supplying "dealer" and to the extent permitted by law is in lieu of any, and all other warranties or merchantability or fitness purposes.

Conditions of Sale

Payment Terms
  • Delivery of goods (other than those on other special agreed terms) must be paid for within 30 days of the month of delivery.
  • Apollo may charge interest on any amount which is overdue. The interest will be calculated on a daily basis but in no event will exceed 2 per cent per month.
  • Orders for less than $50.00 (before GST) will incur a $10.00 handling fee.
  • Apollo may, at its discretion, allow the return of goods for credit. In the event, the credit will be 10% less than the original price or such other price as the parties may agree.
  • Payments by credit card attracts a 1.5% fee payable by the dealer to Apollo.
Early payments

An early payment discount of 4.0% will be credited to the dealer's account for amounts paid within ten days of the invoice date. A discount of 2% will be credited to the dealer's account for payment made by the due date

Credit
  • Apollo is under no continuing obligation to provide goods on credit.
  • The dealer Authorises Apollo to contact any trade reference and/or credit agency and/or banker and direct any such person to provide Apollo with all information held by them concerning the Dealer's finances. Apollo has a privacy policy which governs its use of personal information and is available from the Privacy Officer Apollo, 3/333 Frankston-Dandenong Rd Dandenong South VIC 3164.
  • Apollo may issue a certificate concerning the amount owing by the Dealer and when payment is or was due and the certificate shall be prima facie evidence of its contents.
Freight

Parts and Accessories orders with a value less than $350 may attract additional freight and handling charges.

Damage, Defects and Loss in Transit
  • Any complaint concerning damage, short delivery, loss in transit or defect must be made to Apollo within 10 working days of the dealer's receipt of the invoice for that delivery, or the receipt of the goods, whichever occurs later. If the complaint is not made within that time, the Dealer loses any right which the dealer may have had in respect of the complaint.
  • Apollo has the discretion to repair of replace any goods the subject of a complaint or to refund or credit the portion of the purchase price.
  • To the extent permitted by law, all statutory or other warranties are excluded.
Enforcement

These conditions shall be governed by laws in force in New South Wales. The Dealer submits to the jurisdiction of Courts in New South Wales. You agree to pay all of Apollo's costs (including legal fees on a solicitor/client agreed basis ) in enforcing these conditions against you.

Amendment

Apollo may amend these conditions by notice in writing sent to your address recorded in Apollo's books. You may modify any or these conditions with the agreement in writing of Apollo.

Risk and Title

Risk in the goods will pass on delivery. Title will not pass until the purchase price for all goods sold by Apollo to the Dealer has been paid in full.

Apollo's Rights

The rights in clause 8 are without prejudice to Apollo's other rights. Any period of credit may be terminated by Apollo by notice in writing and any amount then unpaid will be immediately due and payable to Apollo. Apollo may at any time take action to recover any amount due to it as a liquidated sum without waiving its rights under Clause 8.

Refunds & Warranty

APOLLO - Australian Consumer Law Limited Warranty Statement for Australia

(applies to goods sold after 1 January 2012)

This warranty is given by Apollo Bicycle Co. Pty. Ltd (ABN 60 001 914 469) of 3/333 Frankston-Dandenong Rd, Dandenong South, VIC, Australia, 3175.

This limited warranty applies only to the original purchaser of an Apollo or Radius bicycle and is not transferable to subsequent owners.

Subject to the terms, conditions and limitations set forth below, Apollo warrants to the original purchaser of each new Apollo bicycle (that has a wheelbase exceeding 640mm or a wheel size of 16" (40cm) or greater.) that Apollo Bicycle Company will repair or replace the frame or fork should it fail at any weld point, provided it was purchased new from, and assembled by, an authorised Apollo bicycle dealer.

This limited warranty is void if the bicycle is subjected to abuse, neglect, improper repair, improper maintenance, alteration, modification, an accident or other abnormal, excessive or improper use.

All labour charges and freight charges for warranty services are the responsibility of the bicycle's owner.

Item 1: Warranty coverage for Carbon Fibre frames, without rear suspension systems, shall be for a period of 5 years. Frame fatigue shall not be covered under the terms of this warranty on these frames.

Item 2: Warranty coverage for Aluminium frames, without rear suspension systems, shall be for a period of 5 years. Frame fatigue shall not be covered under the terms of this warranty on these frames. This excludes BMX/stunt frames and forks.

Item 3: Warranty coverage for frames of Hi Tensile steel or Chromoly steel construction, without rear suspension systems, shall be for 10 years. This covers the frame only or fork other than suspension forks. This excludes BMX/stunt frames and forks.

Item 4: Warranty coverage for Downhill, aluminium and carbon dual suspension systems and system components shall be for a period of one year, covering faulty workmanship or materials making up the suspension system. These frames, except Downhill main frames, are covered under the regular warranty for frames of the same material construction should they fail at any regular weld point. Rear suspension design is not covered under this warranty. The fork is not part of the frame and bushings and other pivot hardware on rear suspension frames are not part of the frame.

Item 5: Warranty coverage for BMX/Stunt frame and forks shall be for 3 months.

Item 6: Warranty coverage for front suspension systems shall be for a period of one year, covering faulty workmanship or materials only.

Item 7: Warranty coverage shall last 12 months from the date of purchase for paint finish and all other parts & accessories. Tyres and tubes are not covered by this warranty.

Item 8: Warranty coverage on electrical parts for Electric Pedal Assist bikes shall be as listed below:

  • Motor - 2 years
  • Battery, Controller, Sensor, Battery Charger - 1 year.

The above warranty coverage periods are subject to all the limitations described below.

This limited warranty is not transferable and shall only apply to normal and ordinary use of this product.

To obtain service under this warranty, the bicycle should be returned to the authorised Apollo dealer on the same continent from which it was purchased, in an assembled condition, together with a receipt or appropriate proof of purchase document which identifies the bicycle by frame number.

Should this bicycle or any part or accessory be determined by Apollo to be defective and covered by this limited warranty, Apollo will at its option, either replace or repair any defective product, part or accessory. Dealer labour charges for installing replacement parts or accessories are not covered by this limited warranty. The cost of transportation to and from an authorised Apollo dealer for repair or replacement of any defective part and/or accessory is to be borne by the owner.

The bicycle has not been designed, manufactured or sold for use at any time or place or in any manner whatsoever as a power driven vehicle, motorcross, stunt riding, ramp jumping, acrobatics, or rental, hiring or other such commercial activity and this limited warranty does not cover these acts.

EXCLUSIONS FROM LIMITED WARRANTY

This limited warranty does not cover any personal injuries, paint damage, mechanical damage or any other damage or injury due to misuse, neglect, accident, normal wear and tear, abuse, improper use or improper maintenance, corrosion or rusting of the frame or any part or accessory due to exposure to the weather or exposure to a chemical environment, or modifications to the original specifications or factory fitted components, treatment or assembly of this bicycle. Any use of this bicycle which is incompatible with those parts and accessories installed as original equipment by the factory is not covered. The warranty on a carbon frame is voided if the bicycle has been ridden on any stationary trainer which attaches to the rear skewer.

The benefits to the consumer given by this warranty are in addition to other rights and remedies of the consumer under a law in relation to the goods or services to which the warranty relates. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

RADIUS - Australian Consumer Law Limited Warranty Statement for Australia

(applies to goods sold after 1 January 2012)

This warranty is given by Apollo Bicycle Co. Pty. Ltd (ABN 60 001 914 469) of 3/333 Frankston-Dandenong Rd, Dandenong South, VIC, Australia, 3175.

This limited warranty applies only to the original purchaser of an Apollo or Radius bicycle and is not transferable to subsequent owners.

Subject to the terms, conditions and limitations set forth below, Apollo warrants to the original purchaser of each new Radius bicycle (that has a wheelbase exceeding 640mm or a wheel size of 16" (40cm) or greater.) that Apollo Bicycle Company will repair or replace the frame or fork should it fail at any weld point, provided it was purchased new from, and assembled by, an authorised Radius bicycle dealer.

This limited warranty is void if the bicycle is subjected to abuse, neglect, improper repair, improper maintenance, alteration, modification, an accident or other abnormal, excessive or improper use.

All labour charges and freight charges for warranty services are the responsibility of the bicycle's owner.

Item 1: Warranty coverage for Carbon Fibre frames, without rear suspension systems, shall be for a period of 5 years. Frame fatigue shall not be covered under the terms of this warranty on these frames.

Item 2: Warranty coverage for Aluminium frames, without rear suspension systems, shall be for a period of 5 years. Frame fatigue shall not be covered under the terms of this warranty on these frames. This excludes BMX/stunt frames and forks.

Item 3: Warranty coverage for frames of Hi Tensile steel or Chromoly steel construction, without rear suspension systems, shall be for 10 years. This covers the frame only or fork other than suspension forks. This excludes BMX/stunt frames and forks.

Item 4: Warranty coverage for Downhill, aluminium and carbon dual suspension systems and system components shall be for a period of one year, covering faulty workmanship or materials making up the suspension system. These frames, except Downhill main frames, are covered under the regular warranty for frames of the same material construction should they fail at any regular weld point. Rear suspension design is not covered under this warranty. The fork is not part of the frame and bushings and other pivot hardware on rear suspension frames are not part of the frame.

Item 5: Warranty coverage for BMX/Stunt frame and forks shall be for 3 months.

Item 6: Warranty coverage for front suspension systems shall be for a period of one year, covering faulty workmanship or materials only.

Item 7: Warranty coverage shall last 12 months from the date of purchase for paint finish and all other parts & accessories. Tyres and tubes are not covered by this warranty.

Item 8: Warranty coverage on electrical parts for Electric Pedal Assist bikes shall be as listed below:

  • Motor - 2 years
  • Battery, Controller, Sensor, Battery Charger - 1 year.

The above warranty coverage periods are subject to all the limitations described below.

This limited warranty is not transferable and shall only apply to normal and ordinary use of this product.

To obtain service under this warranty, the bicycle should be returned to the authorised Radius dealer on the same continent from which it was purchased, in an assembled condition, together with a receipt or appropriate proof of purchase document which identifies the bicycle by frame number.

Should this bicycle or any part or accessory be determined by Apollo to be defective and covered by this limited warranty, Apollo will at its option, either replace or repair any defective product, part or accessory. Dealer labour charges for installing replacement parts or accessories are not covered by this limited warranty. The cost of transportation to and from an authorised Radius dealer for repair or replacement of any defective part and/or accessory is to be borne by the owner.

The bicycle has not been designed, manufactured or sold for use at any time or place or in any manner whatsoever as a power driven vehicle, motorcross, stunt riding, ramp jumping, acrobatics, or rental, hiring or other such commercial activity and this limited warranty does not cover these acts.

EXCLUSIONS FROM LIMITED WARRANTY

This limited warranty does not cover any personal injuries, paint damage, mechanical damage or any other damage or injury due to misuse, neglect, accident, normal wear and tear, abuse, improper use or improper maintenance, corrosion or rusting of the frame or any part or accessory due to exposure to the weather or exposure to a chemical environment, or modifications to the original specifications or factory fitted components, treatment or assembly of this bicycle. Any use of this bicycle which is incompatible with those parts and accessories installed as original equipment by the factory is not covered. The warranty on a carbon frame is voided if the bicycle has been ridden on any stationary trainer which attaches to the rear skewer.

The benefits to the consumer given by this warranty are in addition to other rights and remedies of the consumer under a law in relation to the goods or services to which the warranty relates. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.